Information and advice
Since 1998, we’ve been answering questions about just about anything associated with living with a disability or long-term health condition. Our experienced advisors provide free information, advice and support across a range of disability-related topics.
Although we do not give medical advice, we have a wealth of knowledge which enables us to help you make informed choices.
We are not experts in everything and can refer you to an alternative organisation if it’s agreed that this would be more appropriate.
Please do get in touch if you need information, advice or guidance; no question is too big or too small!
How to find us for information and advice
- Call us on 01425 628750
- Email us on info@NewForestDIS.org.uk
- Visit our office and shop at 6-8 Osborne Road in New Milton
- Drop in to one of our 'pop-up' Local Advice Hubs, which take place weekly in Totton and Testwood, and fortnightly in Hythe, Lymington, Lyndhurst and Ringwood.
If you would like a Quiet Time visit or an appointment for advice and assistance, please contact us to discuss your requirements, and we will arrange your visit accordingly.
Useful information sheets
We update our information sheets regularly. Please also see Disability Benefits for more context.
#1. Personal Independence Payment (PIP) - APR26
#1a. How to claim for PIP - AUG26
#2. Attendance Allowance - AUG26
#2a. Your Attendance Allowance Appointment - AUG26
#3. Child Disability Living Allowance - AUG26
#4a. Universal Credit Managed Migration - AUG25
#6. Job Seekers' Allowance - FEB26
#7. Employment Support Allowance - AUG26
#9. How to apply for a Blue Badge - JUN26
#10. Dementia and Council Tax Exemption/Reduction - AUG26
#11. What to do if you do not agree with a Benefit Decision - AUG26
#12. Concessionary Travel Scheme - JUN26
#13. How to apply for a wheelchair - JUN26
#14. How to apply for an occupational therapist (OT) assessment - JUN26
#15. How to apply for a care assessment - JUN26
#16. Sales, repair and hire of mobility equipment - JUN26
#17. Red Cross Equipment loan service - JUL26
#19. Grocery deliveries - JUN26
#20. Alarms - JUN26
Support our work
Make a donation
Every regular or one-off donation, of any size, helps us to provide guidance and support for families living with disabilities.
Play the lottery
Play New Forest Community Lottery in support of New Forest Disability Information Service, with a chance to win cash prizes.
Leave a gift in your will
A gift in your will of any size will help our charity to support families living with a disability into the future, providing a lasting legacy.