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news page 2012

Cake Sale - 1 December 2012
New Milton Christmas Festival

Cake sale

Taking part in a local event is really very important to the NFDIS Team.
It is all about supporting the community - and in the case of our cake stall, 
the community supporting NFDIS.... and they did!
£110.50 was raised on the day and every crumb was sold.

Many thanks to our bakers and buyers.

It was also an opportunity to talk to the public, to chat to clients past and present and for a photo opportunity with our New Milton Mayor Cllr Neil Tungate and his wife Betty.  

NFDIS are delighted to be one of his chosen charities during his Mayoral year;
it was also a chance to take embarassing photos of our Team in Santa hats!

cake sale

Press release 20 November 2012

AQS awarded

AQS logo

The New Forest Disability Information Service (NFDIS) are delighted to have passed a very stringent audit by the Advice Quality Standard (formerly the Community Legal Service) maintaining their quality award at General Help with Casework in Welfare Benefits.

First awarded to the NFDIS in June 2003 and carried continuously since that date, the quality mark ensures clients that the NFDIS are advising to the highest of standards, in fact they are rated in the top 3% audited!

With the local charity assisting over 1,900 people last year, securing over £560,000 of welfare benefits for their clients and answering over 5,500 enquiries during the 12 months the team are kept very busy. 

Chief Executive Jacki Keable says she is very proud of her Team and speaks highly of the dedication of their 19 volunteers that make a commitment to serving the public to a consistently high standard.  We are helping some of the most vulnerable people in the New Forest and we have to get it right!  We set great store by training and supervision, quality monitoring and supporting our Team, and this award justifies all that hard work and shows we have a Service to be proud of.

Anyone interested in volunteering is encouraged to visit our Osborne Road, New Milton base and speak to Office Manager Josey Carpenter who would be happy to explain the roles on offer to help the Service expand, to handle the predicted rise in client’s, the government’s changes to welfare benefits to be implemented next April will undoubtedly produce.

Press release 28 July 2012
New Milton Advertiser & Lymington Times

NFDIS Annual Public Meeting - 5 July 2012

Chairman Janet Allen welcomed 47 guests including Cllr Christine Ford Vice -Chairman NFDC, Mayor of New Milton Cllr Neil Tungate & his wife Betty and Cllr Valya Schooling Deputy Mayor, to New Forest Disability Information Service’s Annual Public Meeting.  In her report Janet outlined the increase in client activity for the previous year, resulting in another record year for the Team including raising £562,127 in welfare benefits for clients in the New Forest area with long term illnesses and disabilities.

 Honorary Treasurer John Woolhouse presented the accounts, stating that a reduction in grant aid resulted in a deficit of approximately £6,000 of expenditure over income but the Board had made the decision not to cut services that are so vital, but to weather the shortfall in this very difficult climate for charities securing funding. Janet thanked John for all his valuable input over the last 5 years, and final report as Treasurer.

Janet Allen stood down from Chairman after 5 years, but remains on the Board of Trustees and Larry Anthony was voted in as Chairman; David Wansbrough becomes the new Treasurer; Anne Corbridge, as a new Trustee joins Molly Deaton & Michael Lanning.

Guest speaker Cllr Valya Schooling gave an enlightening talk on the role of Town Mayor and some of the interesting people and charities that she had visited during 2011/12; she concluded by saying it was her pleasure to choose NFDIS as one of her charities during her Mayoral year and how pleased New Milton are to have the charity based in the town.

Chief Executive Jacki Keable spoke of the future; plans are in place to expand the Team to handle the increase in caseload anticipated by the Government’s changes to welfare benefits due in April and October 2013.  The NFDIS are pleased to continue partnership working with HCC Adult Services, both through Occupation Therapy services and by their presence at Lymington Hospital three days per week; showing the importance of having diverse funding streams rather than being reliant on grant aid alone.  A grant secured from Lloyds TSB Foundation will fund half the costs of the Outreach Service over two and a half years allowing the service to attend locations throughout the forest area regularly, the number of venues will increase during the course of the grant.  Congratulating the Team on over 5,000 voluntary hours donated over twelve months, presentations were made of bronze (up to 5 years) silver (6-9 yrs) and gold certificates (10 years and over) to the dedicated and loyal volunteers without whom NFDIS would not exist; noting that amongst those unable to receive their certificates on the day was Senior Advisor Dennis with 10 years voluntary service.  Jacki finished by thanking the small Staff Team, and the Board of Trustees for all their support and looks forward to working with them in the coming, and potentially challenging, year.

Jenny receiving gold certificate from Janet                    Janet handing over Chair to Larry
Information Officer Jenny receiving her           Janet handing over Chairmanship  
Gold Certificate for 11 years service                           
to Larry  

Team receive certificates

Chairman Janet Allen presenting volunteer certificates to L to R

Shelagh (1 year), Jenny (11 years), Barbara (3 years ), Janet Allen,

Merry (5 years), Jane (6 years ), Maralyn (6 years ), and Sheila (7 years )

27 June - Lymington Rotary Presentation

NFDIS ‘thank you’ for Rotary Club’s £800 cheque

    The New Forest Disability Information Service has benefited from the generosity of Lymington Rotarians.

    During his year as President, Larry Anthony nominated the Service as his preferred charity to receive donations from the Annual Theatre Evening at the Lymington Community Centre and the Classic Car Show at Lymington Rotary’s Summer Spectacular.  The donations totalled £800, and a cheque for this amount was presented to Mrs Josey Carpenter of the NFDIS at the Club’s recent Presidential Handover Dinner.

   In thanking the Club for their generosity, Mrs Carpenter explained that the charity’s workload has experienced a significant increase this year and that the money will be put to good use – ensuring that advice and support continues to be available to those people in the New Forest area who are affected by disabilities.

Larry Anthony & Josey Carpenter

Rotary President Larry Anthony presenting the cheque to
NFDIS Office Manager Josey Carpenter

5 May 2012 - New Milton May Fair

The NFDIS had a stand at the New Milton May Fair on the Recreation Ground, and despite the inclement weather a good attendence from the public made it a most enjoyable day.
  With a full itinerary of dispalys and performances there were plenty of attractions for all ages, and we were pleased to support such an event that gave many local charities an opportunity to promote their causes.
NFDIS held a cake sale, and provided information and advice on disability related issues to anyone with a question to ask.  We thanks all our wonderful volunteers and supporters who baked an excellent range of cakes for us - and to all the public for buying them - we sold out, which I think you could call 'a result'!
Tessa & Jacki in the rain
It may have been cold - it may have been wet - but the NFDIs always find something to smile about!

4 April 2012   - Mayor's Charity Presentation

Throughout 2011/12 NFDIS have been very proud to have been chosen as one of
New Milton Mayor Cllr V Schooling's charities to be beneficiaries from her Mayoral year.

At the presentation evening Chief Executive Jacki Keable was honoured and delighted
to receive a cheque for £500 from Cllr Schooling!  

The Town Hall was packed with the public from local organisations and the public
who were interested to hear about each charity that received a cheque.   NFDIS
have been based in New Milton for 14 years, and although they provide
their services to the whole of the New Forest, New Milton residents make up the
largest proportion of client's seeking advice and support.  
The Mayor's cheque will be used ensure that the NFDIS continue to provide a very
high standard of service to anyone in New Milton seeking their support.

26 March 2012
Community First New Forest and New Forest District Council Volunteer Awards.

Three volunteers from NFDIS received certificates for their dedication and
committment to volunteering with this local charity at the wonderful
presentation afternoon held at Bashley Hobourne.  Roger, Tessa and Shelagh
are all Information Officers with NFDIS and have trained to give free,
confidential, impartial disability related information to anyone seeking support.

Many charities received certificates for supporting their volunteers, and a grand picture of all the recipients was also taken to celebrate all that is good about the generous folk that
give their time so freely to help others.

Roger and Jacki receive certificates

The picture shows Roger receiving his certificate,
and Jacki receiving one on behalf of NFDIS, from the Chairman of NFDC.

© JK - updated December 2012